just one client saved will more than pay for the campaign!

Let’s deal with your questions
and get you started!

Learn more about the review investigator method

A structured process to identify risk early, protect client relationships,
and turn satisfaction into growth.

It works in four stages: Detect, Segment, Restore, and Amplify.
The Detect phase is where we examine client sentiment and assess their satisfaction with your client relationship.
Then we Segment the responses, according to their Net Promoter Score, so we can continue with appropriate action.
Where client satisfaction is low, we’ll start to Restore the relationship by inviting unhappy clients to expand on their concerns and suggest corrective action that would satisfy them.
Finally we Amplify the responses by forwarding their suggestions to you. We’ll also amplify the feedback from satisfied clients, by inviting them to leave a review.

We operate under a GDPR-compliant Data Processing Agreement, and your client data never leaves your systems — you stay in control at all times.

We send an email from YOUR email address, inviting your clients to tell us how likely they are to recommend you to friends and associates. Using automation, we’ll send up to two reminders (but only to those who haven’t responded.) Like you, clients get busy – and sometimes they just forget!

You have the option to limit access to your database, by hiding certain client groups, for example. But it makes sense to invite every client to indicate their satisfaction. (Not all will decide to participate, of course.)

There’s nothing to cancel, because there’s no subscription. This is a one-time project for a one-time investment, with a known cost before commencement.

There’s a small one-time setup charge plus an implementation cost which depends on the size of your database. (We ‘drip’ the requests over a number of weeks.)

Think of it as cheap insurance for the security of your revenue stream. Even one client ‘saved’ will justify the entire campaign.

Setup will take less than a week, but the duration of the campaign depends on the size of your database, because we don’t contact all your clients at once.

Stop Guessing. Start Knowing.

With Review Investigator you could identify at-risk clients before they leave, and
generate 5-star reviews from your satisfied clients. — Worth a quick look?

Book a 10-Minute Walkthrough

Stop Clients Quietly Leaving, and Turn Your Best Clients Into 5-Star Reviews

See How It Works

No pressure. No obligation. Just a clear view of how it works.